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Terms, Eligibility and Your Account Rights

Using 87bd1 means accepting the terms set out here — these apply to your account, your transactions through bKash, Nagad or Rocket, and every action taken on the platform. Access and eligibility depend entirely on your local law and the region you are in.

Eligibility by local lawAccount terms apply on registrationbKash, Nagad, Rocket coveredBangladesh-region conditionsSubject to applicable jurisdiction
87bd1 Terms, Eligibility and Your Account Rights
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your account terms, a dispute linked to a bKash or Nagad transaction, or a request to review how your data is held, our support team handles these directly. Reach out through the channel that works best for you — we aim to respond to legal and account queries with clear, specific answers rather than generic replies.

Live Chat Start a live chat session from your account dashboard. For legal or account-rights questions, select the relevant topic so the right team picks it up.
Email Support Send legal queries, data requests or transaction disputes to our support email. Include your account ID and the relevant bKash, Nagad or Rocket reference number.
Account Help Centre Access the Help Centre directly from your mobile browser or account menu. Legal policy documents and account-rights articles are listed under the Legal section.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Account security at 87bd1 runs through every layer — from the OTP verification step at login to how payment records tied to your bKash, Nagad or Rocket wallet are stored and accessed. We do not share your personal data with third parties outside of what is required to process your transactions or comply with applicable legal obligations in your eligible region. You have the right to request a copy of the data we hold, ask for corrections, or request deletion where local law permits it.

Data Retention

We retain account and transaction records for as long as required by applicable rules in your region. Records tied to bKash, Nagad or Rocket payments are kept for audit and dispute purposes.

Cookie Policy

Cookies are used to keep your session active, remember your login state, and improve how the platform loads on your mobile browser. You can manage cookie preferences in your browser settings.

Account Access Control

Your account is protected by OTP-based login verification. If you believe someone else has accessed your account, contact support immediately with your registered mobile number.

Requesting Changes

To update personal details, correct a data record or submit a deletion request, contact support via live chat or email with your account ID and the specific change you are requesting.

Common Legal Questions from Our Account Holders

These are the legal questions we actually get asked — covering eligibility, data rights, payment disputes and how our terms apply to your account in Bangladesh.

Yes. Eligibility to access 87bd1 depends on the laws of your country and region. You are responsible for confirming that use is permitted under your local law before opening an account.

Transaction records linked to your bKash, Nagad or Rocket payments are retained for the period required by applicable rules. You can request a copy before closing by contacting support with your account ID.

Send a data access request via email or live chat. Include your account ID and registered mobile number. We will respond with the data held, subject to verification of your identity.

Yes. Contact support with the Rocket reference number, the amount and the date. Our team checks payment records on both sides and aims to resolve confirmed mismatches against your account.

We notify you via your registered contact detail when terms are updated. Continuing to use your account after that notice is received counts as acceptance of the revised terms.

Submit a deletion request through live chat or email, including your account ID. Deletion is carried out where permitted by local law and after any open transaction or dispute is resolved.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.